New Technologies of Online Dispute Resolutions, Opportunities and Obstacles (By Concentrating on Crowd-Sourced Online Dispute Resolution)

Document Type : Research Paper

Authors

1 PhD Student, Department of Public Law, Faculty of Law, Divinity and Political Science; Science and Research Branch, Islamic Azad University (IAU), Tehran, Iran.

2 Associate Professor, Department of Private and Islamic Law; Faculty of Law and Political Science, University of Tehran, Tehran, Iran

Abstract

Following surge increase of disputes arising out of technology developments, and especially rapid growth of e-commerce and different interactions in the cyberspace within recent decades (which some authors called it "Tsunami of Disputes"); many states, private companies and entities, at the end of second Millennium, were impelled to apply Information and Communications Technologies in the dispute settlement mechanisms. During last decade, with the help of modern Information and Communications Technologies, many different new and sophisticated models emerged and implemented, around the world, for facilitating and enhancing Online Dispute Resolutions, among them, one of the most important and efficient one has become well-known as "Crowdsourcing Online Disputes Resolution (CODR)".This new technology, by relying on "Wisdom of Crowd", conveyed much better capacities and opportunities to settle the disputes peacefully and without any need to recourse to Judicial Authorities. The present article, beside specifying the capacities of this new methods as well as analyzing their opportunities and challenges demonstrates that in order to reach fast, fair, more peaceful and cheaper methods of dispute settlements, exploiting the capacities of new models of ODR would be crucial, urgent and unavoidable, especially by considering the possibility of increase of conflicts because of Covid-19 virus out-breaking disaster and the financial and physiological crisis therefrom and the high volume of disputes in the judiciary system of our country.

Keywords

References

 
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